Naisigoo stands behind the quality of its products. Each Naisigoo device undergoes rigorous testing for quality and performance. Our limited, 1-year warranty covers defects in materials and workmanship of your device. This warranty begins on the date of purchase and expires one year later.

This limited warranty does not cover damage, defects, or failure caused by abuse or misuse; improper care; impact or insertion of foreign objects; vandalism; improper storage; improper or incorrectly performed maintenance or repair; application of harmful chemicals; fire, water, or other environmental factors; abrasives; negligence; failure to follow manufacturer’s instructions; loss of the device; normal wear and tear; alteration; or overuse in professional or commercial settings.

Proof of purchase includes any document stating the date of purchase, the purchased product, and the seller's information.

Examples of proof of purchase include:

Sales receipt
Order confirmation email
Sales invoice
Order details

Naisigoo accepts PayPal, MasterCard, Visa, JCP, American Express.

Authorized retailers include:

• Amazon
• Walmart
• eBay
• Mychway

If you have inquiries about a specific retailer not listed here, please reach out to our Customer Experience team for verification of an Authorized Partner.

We are constantly seeking opportunities to engage with you. For all sales inquiries, please reach out to our Support Team and furnish comprehensive information. Your submission will be promptly directed to the relevant individual, who will contact you should this opportunity align with our interests.

We advise that you prepare the treatment area by shaving it prior to using the remvoal. Ensuring the hair is trimmed to the appropriate length will optimize the effectiveness of IPL by enabling it to accurately target the hair follicles.

We suggest utilizing the IPL hair removal system three times per week during the initial month to attain optimal results. Subsequently, you may reduce the frequency to once every two weeks or once monthly for touch-ups as necessary.

Moreover, we advise adjusting your regimen according to your hair growth patterns. Should you observe denser hair or persistent areas, consider elevating the gear level and frequency of usage. Nevertheless, it is imperative to closely monitor your skin's response and adapt as needed to prevent any discomfort or adverse reactions.

While IPL hair removal technology is generally well-tolerated by most users, it's essential to be aware that individuals may experience mild side effects, such as temporary redness, swelling, or slight discomfort in the treated area. These effects typically resolve within a short period.

Additionally, individuals with certain skin conditions or sensitivities should consult with a healthcare professional before using IPL devices to ensure suitability and minimize potential risks.

Tips：
How To Test

Choose a small area on the arm. Conduct the skin test slowly from low to high energy levels according to skin tolerance (l~2 shots). if there are any signs of swelling, burn marks, change in hair follicles, pain, or other unsuitable symptoms, please do not use this device until a thorough consultation from a physician. If there is no skin abnormality after 24 hours, but you feel intense hotness during the treatment, then the lower level is the most proper energy for your skin.

The Shiner incorporates Sapphire 60℉ Ice-Cooling Function to mitigate the sensation of heat generated by IPL laser treatment. In the event of persistent discomfort attributed to a burning sensation during usage, we recommend adjusting the energy level downwards for optimal comfort and efficacy.

You may utilize your handset on various areas of the body, including the Brazilian (Bikini area) and face. However, it is important to avoid application around the eyes and restrict usage to areas below the cheekbones.

Please note that our IPL device is not intended for use on the inner parts of the bikini area, including the labia minora, vagina, scrotum, or anus.

To ensure comfort and minimize discomfort, we recommend treating the bikini area, inner thighs, and buttocks at the lowest intensity level, as the skin in these regions may be more sensitive.

The recommended age range for IPL Hair Removal is typically 15 and above, as body hair tends to become mature around this age. However, it's important to note that some individuals may experience mature hair follicles at a younger age. Therefore, the decision to use IPL should be based on individual circumstances.

For users under the age of 18, we advise obtaining approval from their parents or consulting with a specialist such as a cosmetician or dermatologist before using our products.

Naisigoo IPL Hair Remover is designed with safety as a top priority, backed by extensive clinical trials affirming its effectiveness and safety profile. With adherence to the provided instructions, our handset poses no harm to users.

We assure you that all UV lights have been meticulously filtered from the IPL's light spectrum, encompassing all wavelengths below 1200 nanometers. This adherence to industry standards is aimed at mitigating the risk of skin damage caused by light rays, thereby minimizing the potential for chronic complications such as skin diseases and premature skin aging.

This product, the Naisigoo IPL hair removal device, is not recommended for individuals who have:

• Known skin disorders
• Skin diseases like allergic dermatitis, eczema, etc.
• Photosensitive epilepsy or photosensitivity
• Are menstruating, pregnant, or lactating
• Dark black or sunburnt skin (please refer to the skin tone chart)
• Broken skin, scabs, healed wounds, cancer, or hemangioma
• Any artificial aesthetic, prosthetic, or plastic areas
• Tattooed areas.

It's not advisable to use IPL hair removal over scars or tattoos, as it may lead to discomfort and heat build-up in these areas. However, it is generally safe to use IPL to treat areas surrounding tattoos.

While there is no conclusive evidence indicating that IPL negatively affects pregnancy or breastfeeding, we advise against using IPL during these periods to mitigate any potential risks.